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Privacy Policy

Last updated: 12 December 2025

This Privacy Policy explains how Voodoo Motorworks ("we", "us", "our") collects, uses, stores, and protects personal data when you interact with our website, services, advertising, and communications — including email marketing and lead forms.

We are committed to protecting your privacy and complying with the UK GDPR, Data Protection Act 2018, PECR, and other applicable data protection laws.

1. Who We Are

Business name: Voodoo Motorworks
Website: https://www.voodoomotorworks.co.uk (or applicable domain)
Contact email: accounts@voodoo.co.uk

We operate vehicle remapping services and the Voodoo File Dealer Portal, serving garages, tuners, and automotive professionals.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identity & Contact Data

  • Full name

  • Business name

  • Email address

  • Phone number

  • Location (city / region)

b) Professional & Account Data

  • Garage or business details

  • Dealer / portal account information

  • Login credentials (encrypted)

  • Communication preferences

c) Marketing & Communication Data

  • Email marketing subscriptions

  • Lead form responses (Meta / Facebook / Instagram / website forms)

  • Message content you send us

  • Consent records

d) Technical & Usage Data

  • IP address

  • Device and browser type

  • Pages visited and actions taken

  • Referral source (e.g. ads)

3. How We Collect Your Data

We collect data through:

  • Website forms and pop-ups

  • Instant forms on Meta (Facebook & Instagram ads)

  • Email subscriptions

  • Dealer Portal registration

  • Direct contact (email, WhatsApp, phone)

  • Cookies and tracking technologies

4. How We Use Your Data

We use your personal data to:

  • Provide access to the Voodoo File Dealer Portal

  • Respond to enquiries and support requests

  • Send service-related communications

  • Deliver email marketing and promotional content

  • Share updates, offers, and industry information

  • Improve our website, ads, and services

  • Measure advertising performance

  • Comply with legal obligations

We will never sell your data to third parties.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – for email marketing and promotional communications

  • Contract – to provide services you request

  • Legitimate interests – to operate, improve, and grow our business

  • Legal obligation – where required by law

You may withdraw consent at any time.

6. Email Marketing & Communications

When you opt in to receive marketing emails from Voodoo Motorworks:

  • You explicitly consent to receive emails related to our services, offers, and updates

  • We keep a record of your consent

  • Emails may include tracking pixels to measure engagement

Unsubscribing

You can unsubscribe at any time by:

Unsubscribing from marketing does not affect essential service emails.

7. Advertising & Lead Forms (Meta / Facebook / Instagram)

When you submit your details via advertising lead forms:

  • Your data is securely transferred to us

  • It is used to contact you about our services

  • It may be added to our CRM or email system (with consent)

Meta may process your data under their own privacy policies.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyse traffic and performance

  • Track conversions from ads

  • Improve user experience

You can manage or disable cookies via your browser settings.

9. Data Sharing

We may share data with trusted third parties only where necessary, including:

  • Email marketing platforms (e.g. Mailchimp, Klaviyo)

  • CRM systems

  • Website hosting providers

  • Analytics and advertising platforms

All third parties are required to protect your data and act lawfully.

10. Data Storage & Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers

  • Encrypted storage

  • Restricted access

  • Regular security reviews

We retain personal data only for as long as necessary for its intended purpose.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent

  • Data portability

  • Lodge a complaint with the ICO

ICO website: https://ico.org.uk

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have questions about this Privacy Policy or your data:

📧 accounts@voodoo.co.uk

This policy is provided for general compliance purposes and does not constitute legal advice. For full legal assurance, consult a qualified data protection professional.

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